Defence Bank introduces video calling
Defence Bank has unveiled a mobile app that enables its 90,000 customers to make video calls with bank staff.
Defence Bank has unveiled a mobile app that enables its 90,000 customers to make video calls with bank staff.
Despite its reputation of conservativism, the banking sector is one of the leading industries pushing for new innovations to better engage and service customers.
Defence Bank has embraced online video and social media in a move to stay competitive against Australia’s top national banks, according to the bank’s CEO, Jon Linehan.