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News

• NDIA turns to cloud vendor to manage case 'burden'

  The NDIA has launched a hunt for a cloud vendor as it battles ongoing criticism of its much-maligned IT system.

• DHS urged to repair child support IT system

  The Department of Human Services (DHS) has been urged to take “immediate” action to upgrade its Child Services payment systems after an independent review found it unfit for purpose.

• Human Services wants cloud-ready ERP service to deliver efficient corporate services

  The Department of Human Services has put out a request for information (RFI) to find a supplier that will extend the capability of its SAP core ERP.

• NSW CISO Milosavljevic departs for federal DHS role

  Dr Maria Milosavljevic, the NSW Government’s inaugural chief information security officer, is leaving the role to become the federal Department of Human Services' chief data officer.

• Dollar lands at SA Human Services

  ​Departing chief information officer of the Northern Territory’s Department of Primary Industry and Resources (DPIR), Rowan Dollar, has been appointed CIO of South Australia’s Department of Human Services (DHS).

• Macquarie launches cloud for health data

  Macquarie Cloud Services on Tuesday launched a secure private cloud offering for the health care sector.

• DHS suffers four day system outage, union claims

  ​As the Department of Human Services’ acting CIO Charles McHardie sat before a Senate committee last week defending his department’s botched Child Support system overhaul, staff at the Child Support agency were forced to revert to pen and paper as the platform suffered a major outage, it is claimed.

• DHS's new child services system Pluto over budget, unfinished

  The Department of Human Services has spent all of the $102 million budget assigned to its still incomplete Child Services payments and case management system overhaul.

• ATO and Department of Immigration under fire for IT supplier contracts

  Federal Government agencies have come under scrutiny from the national auditor for failing to properly manage contracts with IT suppliers.

• DHS taps bots and machine learning after APAC's biggest Windows 10 rollout

  ​Microsoft CEO Satya Nadella has heaped praise on the Department of Human Services (DHS) following its Windows 10 implementation, the largest deployment in the Asia-Pacific region to date.

• Budget 2016: $199M for childcare IT, $50M for myGov

  The government is allocating $199.4 million over the next four years to fund the building of an IT system to support the implementation of child care measures announced in last year’s budget.

• Union slams DHS decision to outsource call centres to Telstra

  The Community and Public Sector Union (CPSU) fears up to 7000 call centre jobs across Australia are at risk following the Department of Human Services’ (DHS) decision to outsource Medicare and Centrelink call centre work to Telstra.

• DHS to roll out videoconferencing, instant transfer of documents

  The Department of Human Services is working on enabling customers to make video calls and instantly send physical documents to customer service consultants via the Express Plus mobile apps, CIO Gary Sterrenberg announced at the CeBIT conference in Sydney.

• Department of Human Services to rip out ageing child support system

  The federal government’s Department of Human Services (DHS) is set to replace a core system that processes around $3.2 billion in transactions each year to provide financial support to 1.2 million children.
  

• Obama's Cybersecurity Mandate Hits First Milestone

  Government officials stress collaborative, voluntary approach as first wave of deliverables under the White House's executive order on cybersecurity comes due..