Characteristics of emotional intelligence
Daniel Goleman, an American psychologist, developed a framework of five elements that define emotional intelligence.
Daniel Goleman, an American psychologist, developed a framework of five elements that define emotional intelligence.
Yvette Vignando has been working for 11 years as an executive coach specialising in emotional intelligence. She describes EI as her soapbox issue. Vignando says people often arrive to executive management after many years in a technical or semi-technical role, but rarely with any management or leadership training.
It is said that the best business leaders know EI is the killer app.