More than six years after a bill aimed at spurring the development and adoption of electronic health records (EHR) became law, many observers complain that the technology has failed to live up to its promise.
Healthcare is rapidly moving toward a patient-centric care model, says Girish Kumar Navani, CEO of electronic health record software vendor eClinicalWorks. To meet this demand, EHR systems ought to be mobile, modular and easy to use, he tells CIO.com. Patients, meanwhile, need an experience that reminds them of online banking.