Type your search and hit enter

Everest Group - News, Features, and Slideshows

Features

  • IT customers slow to embrace outsourced DevOps

    IT organizations are increasingly interested in adopting DevOps models to deliver applications faster, better and cheaper to the business, but they're not inclined to look to their IT service providers for help with these efforts.

    Written by Stephanie Overby08 Aug. 15 00:26
  • Call Center Outsourcing Buyers Want More Than Cost Savings

    As the market for contact center outsourcing has matured, buyers are increasingly looking for sophisticated support from suppliers to enhance the customer experience across multiple channels, which include mobile apps and social media.

    Written by Stephanie Overby06 Sept. 13 13:37
  • 7 lessons of the offshoring pioneers

    The need to remain competitive has kept offshoring an essential part of nearly every company's sourcing strategy. The questions that remain are what and how to offshore. Offshore pioneers who have navigated the changing IT offshoring terrain have some answers based on a decade's worth of lessons. In part 1 of a two-part series, we look at seven of those lessons.

    Written by Stephanie Overby19 April 13 17:58
  • Security concerns bedevil Chinese outsourcing

    China's plan to create a competitive outsourcing industry was hit with another blow last month with the release of a report that lay bare, in ways never seen before, the extent of the security risks of working in the country.

    Written by Jaikumar Vijayan, Patrick Thibodeau11 March 13 10:19
[]