Farid Jarrar to join CPA Australia
Farid Jarrar is leaving his role as CIO at outsourced call centre provider Stellar and will join CPA Australia in February as chief information and digital officer.
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News about Farid Jarrar
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Sharing the stories of the CIO50: #19 Farid Jarrar, Stellar
Stellar is the voice behind some of the world’s most loved brands. The company provides customers with outsourced customer engagement solutions – from contact centres to managing social media, tackling back office processing, providing support functions to consulting services.
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The future of the contact centre
In 2015, it’s all about the customer. More than ever, buyers are demanding real-time access to just about every channel of service offered by a contact centre from voice to instant messaging to web chat and social media.