One company is using gamification to change the customer service paradigm from frustrating to fun -- and customers are loving it.
gamification - News, Features, and Slideshows
As 30-somethings go back to college to earn a first or a new degree, they sometimes need a bit of a confidence boost to re-engage with learning. At Kaplan University, students are rewarded with badges and higher rankings on leaderboards as they master skills and accomplish goals.
If you have a hard time getting employees to attend corporate training, maybe you need to add a little fun. To motivate workers to attend training courses, Deloitte put its course catalog online and added gamification. Badges? Turns out you do need stinkin' badges.