Why identity management will improve the customer experience
David Gee imagines a world with a single, secure identity management solution that provides trust and control.
Genpact - News, Features, and Slideshows
News about Genpact
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Genpact SVP tackles evolving client needs
In the nascent but highly promising world of business process management, the competition is stiff and rewards for success are aplenty. Genpact, which began life as a GE company, has certainly made its presence felt in little over a decade.
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India's Genpact acquires Nissan's HR operation
Genpact, a large Indian outsourcer, has acquired the human resources services subsidiary of Nissan Motor for an undisclosed amount, and has bagged a seven-year contract to offer HR services to employees of the Japanese automotive company.
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Pure-play Indian BPO firms may be at risk, analysts said
The proposed acquisition of an IT services company by India’s largest business process outsourcing (BPO) firm, Genpact, has fueled a debate on whether pure-play BPO firms in the country can survive independently.
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Outsourcing in Latin America: What a vendor won't tell you
The IT and business process outsourcing market is heating up in countries throughout Latin America. Outsourcing analyst firm HfS Research estimates that the region's outsourcing industry will grow 15 to 17 per cent this year. Indigenous providers are offering more sophisticated services. U.S. multinationals have a large local presence. And Indian providers are building or buying their way into the market.