Government CIOs face a litany of unique challenges — transient and inconsistent leadership, financial austerity, shifting citizen expectations, chronic IT underinvestment, scarce digital leadership, to name a few.
The budgeting process is the biggest barrier to digital transformation in government and many agencies fear that if they use shared services or move to integrated environments, they’ll lose control.
Glenn Archer, research VP at Gartner, believes services provided by governments will be very different in the future due to the use of Internet of Things devices and machine learning technologies.
Western Australia has appointed Giles Nunis as its first ever government CIO in a push to develop the state government's ICT strategy and cut costs.
After comparing notes with my Gartner colleagues on recent discussions with clients, it’s becoming clear that government is rarely realising significant savings from cloud services.
Gone are the days when government CIOs could expect to exercise total control over how their agencies invested in ICT.
Technology chiefs in the federal government say they struggle with their role within their departments and agencies. A bill passed in the House and pending in the Senate could give federal CIOs more authority, though.
As tech behemoths Google and Microsoft try to win over public-sector CIOs with their cloud-based productivity suites, government agencies eye cost savings and an increase in productivity and collaboration.