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Features

  • Government shared services navigate a rocky road - Part 2

    The role of shared services can often be broken into two layers. The first is the infrastructure layer — the data centres, networks and desktop infrastructure, and some of the more basic generic services. The second is the complex applications that run across the first layer — services such as human resources, payroll, and some financial activities such as fleet management. Different governments have taken different approaches.

    Written by Brad Howarth05 July 11 08:00
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