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  • Software update caused NYSE suspension

    An incompatibility with a software update and subsequent attempt to fix it were the root cause of glitch that forced a nearly four hour long suspension of trading on the New York Stock Exchange on Wednesday.

    Written by Martyn Williams10 July 15 03:26
  • Glitch brings major disruption to NYSE trading

    The New York Stock Exchange suffered its biggest outage in more than 10 years on Wednesday when an unspecified technical glitch forced a 3.5-hour long suspension of trading.

    Written by Martyn Williams09 July 15 05:55
  • Millennials skip traditional customer service for online troubleshooting

    When millennials encounter problems with products or services they typically try to solve issues on their own, but if they need customer service or technical support they want a rapid response via online chat or social media, according to a recent survey performed by Kelton Global for Salesforce's Desk.com. These self-service, on-demand expectations are beginning to rub off on Gen X-ers and Boomers, as well, and they're resulting in wake-up calls for many companies.

    Written by Lauren Brousell08 July 15 23:54
  • NASA readies test for first Mars airplane

    NASA scientists are working on a plane that would be deployed from a rover's landing system to fly across the Martian surface and take images of potential landing sites for future astronaut missions.

    Written by Sharon Gaudin02 July 15 06:28
  • Digital marketers look for behavioral triggers

    If you've spent time Google searching and window shopping online, say, on an outdoor retailer's website, dreaming about a $400 graphite fly fishing rod, maybe even putting the fly rod in a shopping cart to keep the fantasy going only to click away when reality bites, you might see the fly rod following you around the Interwebs, your Facebook feed or a banner ad.

    Written by Tom Kaneshige30 June 15 00:30
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