Information Services Group - News, Features, and Slideshows

News

  • IT outsourcing deal values hit 10-year low

    The IT outsourcing industry just logged its worst first quarter in terms of annual contract value of deals awarded since 2004, according to analysis by outsourcing consultancy and research firm Information Services Group (ISG). Just $3.5 billion in annual contact value was awarded in the three-month period, down 27 percent from the same time last year, said ISG.

    Written by Stephanie Overby02 May 15 01:08
  • 10 Outsourcing Trends to Watch in 2015

    This year brought the IT outsourcing industry an increase in hybrid offshoring, a greater focus on in-house service integration, a new lower-cost consulting model, smaller deals, and bigger governance requirements.

    Written by Stephanie Overby07 Jan. 15 07:53
  • Number of New IT Outsourcing Deals Hits All-Time High

    When it comes to IT services, sourcing to multiple providers continues to be the predominant trend, according to the third quarter outsourcing index compiled by outsourcing consultancy Information Services Group (ISG).

    Written by Stephanie Overby01 Nov. 14 01:32
  • Lukewarm global IT outsourcing market heats up in third quarter

    After a relatively quiet first half of the year, outsourcing deal activity picked up considerably in the third quarter of 2013, according to the quarterly index compiled by outsourcing consultancy Information Services Group (ISG).

    Written by Stephanie Overby28 Oct. 13 13:17
  • CERN retires proprietary video conferencing system in favor of Vidyo

    Tim Smith has some of the best IT end users in the world: the physicists who do research at CERN, which runs the particle physics lab that is home to the Large Hadron Collider, because they need little instruction when it comes to new technology.

    Written by Tim Greene14 June 13 02:13
  • How India's IT Outsourcing Leaders Can Stay on Top

    After a decade of double-digit growth, India's offshore IT outsourcing leaders must shift strategies if they want to continue to dominate in technology services as growth slows in a maturing market. Here are six things Indian outsourcers need to do to grow.

    Written by Stephanie Overby20 May 13 21:47
  • How Benchmarking Can Improve IT Outsourcing Deals

    As IT outsourcing has evolved so, too, have IT outsourcing customers' benchmarking needs. As a result, a new approach to benchmarking is necessary, a new method for establishing new and better ways of operating.

    Written by Stephanie Overby15 April 13 12:04
  • How Benchmarking Can Improve IT Outsourcing Deals

    As IT outsourcing has evolved so, too, have IT outsourcing customers' benchmarking needs. As a result, a new approach to benchmarking is necessary, a new method for establishing new and better ways of operating. Kathy Rudy, partner with outsourcing consultancy Information Services Group (ISG), discusses pros and cons of benchmarking for transformation and how to do it right.

    Written by Stephanie Overby12 April 13 15:49
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