CIO spoke to many sharp people for this article; people who have been there, done that. Their collective and unmistakable message is that business is essentially about people. The irony is that this is the first thing people forget.
National Australia Bank (NAB) and InfoSys have taken out the best new services delivery prize at the Australasian Shared Services Excellence Awards.
The market for Indian outsourcers is on the mend, but these companies will have to build expertise in new technology areas, and set up operations in multiple locations to take advantage of market conditions, according to analysts.
Infosys Technologies, India's second largest outsourcer, reported on Tuesday revenue of US$1.2 billion for the quarter ended Dec. 31, up 5.2 percent over the same quarter in the previous year.
Infosys BPO, the business process outsourcing (BPO) subsidiary of Infosys Technologies, said on Thursday that it has signed a definitive agreement to acquire all of the outstanding interests of McCamish Systems, a small BPO company in Atlanta, Georgia, focused on the insurance and financial services market.
Infosys Technologies, India's second largest outsourcer, reported a decline in revenue and profit in U.S. dollar terms for the quarter ended September 30, as clients continued to hold back IT spending, and negotiated lower prices.
When India's second-largest outsourcer, Infosys Technologies, opened a China office six years ago, it followed the offshoring industry into a country seen as a rising alternative to India. Since then, China has mainly served as an added base from which Infosys can serve global customers, but now the company is now looking to China's domestic market for continued growth.
India's second largest outsourcer, Infosys Technologies will get security cover from the Indian government's Central Industrial Security Force (CISF) starting Friday, in view of the perceived terrorist threat to Indian outsourcing companies.
Infosys Australia has launched a consulting and systems integration practice in a bid to help it weather the global financial crisis.
Microsoft and IT services provider Infosys Technologies revealed on Thursday an alliance around improving supply chain visibility and collaboration.