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  • How to Increase Your Online Sales With A/B Testing

    The A/B testing process lets you determine what words, phrases, images or other elements of a Web page lead to the most sales conversions. To help you improve your online market strategy, this article provides an overview of the A/B process and offers some hints for improving your copywriting.

    Written by Nathan Segal14 Feb. 13 14:15
  • Cyberstalking with LinkedIn

    You just left cocktail hour or a networking event and forgot to grab a business card from the person you'd been chatting with. Don't kick yourself. Instead, log on to LinkedIn to do some cyberstalking. It's a much better resource than Facebook, because with just bits and pieces of information, you're still likely to be able to find your target.

    Written by Nick Barber12 Feb. 13 22:28
  • How to avoid online reputation management nightmares

    Don't let a few bad reviews or one negative article ruin your reputation with online customers. These three case studies feature companies that faced online reputation challenges, with a look at the results they achieved and the lessons they learned along the way.

    Written by James A. Martin23 Jan. 13 14:39
  • How to Get Started With Google Analytics

    Analytics help you find out what brings visitors to your small business website. With that information, you can better design your site to give visitors what they are looking for--and turn them into customers. Here's a primer on linking your site to Google Analytics and getting the most out of the data it gives you.

    Written by Nathan Segal10 Jan. 13 13:56
  • How to sidestep Instagram's Twitter obstacle

    Instagram cut ties with Twitter this week, which means your photos will no longer display properly. Here are two workarounds that ensure your Instagram tweets will post unaltered.

    Written by Kristin Burnham06 Dec. 12 20:43
  • 7 Email Marketing Tips to Boost Holiday Sales

    To quickly increase online sales this holiday season, start with a good schedule, work in rewards and don't forget about social and mobile customers.

    Written by Vangie Beal27 Nov. 12 13:38
  • Salesforce.com's Complexity Brings CIOs, Partners Together

    As Salesforce.com's SaaS offerings become more sophisticated, configuration and deployment gets more complex. In response, enterprises are increasingly turning to partners for implementation help.

    Written by John Moore14 Nov. 12 19:44
  • How Small Businesses Can Manage Their Online Reputation

    Small business owners face numerous anonymous threats in the Internet era. While keeping bullies, trolls and extortionists at bay online is similar to what you should do in real life, repairing the damage they can do to your business requires a different set of reputation management skills that make the online 'noise' they create disappear.

    Written by Nathan Segal12 Nov. 12 14:25
  • How-to: Get started with Amazon EC2

    Amazon cloud skills are in high demand. This easy, step-by-step guide will help start you on your path to cloud mastery

    Written by Sean Hull24 Oct. 12 10:15
  • Should I protect my tweets?

    When I signed up for a Twitter account in the summer of 2009 I spent some time thinking about whether or not I should protect my tweets. As a novice Twitter user, I had to decide whether the benefits of protecting my tweets outweighed the drawbacks. Looking back, I do not regret my decision to protect my tweets, and I'll tell you why.

    Written by Phil Shapiro23 Feb. 11 09:14
  • Gmail Tips: Five great e-mail timesavers

    If you're one of Gmail's 193 million users worldwide, you probably rely on the service -- and its add-ons -- every day. Popular among users for its customization features, Google constantly adds to its arsenal of Labs and brings new features mainstream to simplify processes and save users time.

    Written by Kristin Burnham25 Jan. 11 07:36
  • How Quora could help your business

    Question-and-answer sites like Yahoo Answers may offer a quick way to ask questions and get answers, but they tend to be plagued by wisecracks, poor spelling, and generally low quality. On the other hand, a new site targeting this niche, Quora, is going to great lengths to keep quality high.

    Written by Katherine Noyes21 Jan. 11 12:00
  • How to clean up your online reputation

    If you own a small or medium business, a good reputation--online and offline--is clearly key to your success.

    Written by Sarah Jacobsson Purewal11 Jan. 11 13:02
  • Facebook social inbox: What you need to know about messages

    Back in November 2010, Facebook announced plans for a "social inbox" -- a space that would serve as a hub for all communications that people use online or via mobile phones, ranging from text messages and chat messages to e-mail messages, too.

    Written by Kristin Burnham12 Jan. 11 10:25
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