IT costs - News, Features, and Slideshows

News

• ​IT spending continues to decline in 2016: Gartner

  Global IT spending is forecast to decline 0.5 per cent in 2016 with total costs expected to reach $3.49 trillion compared to 2015’s estimate of $3.51 trillion, according to Gartner.
  

• How predictive analytics helped State Street avoid additional IT project costs

  Project managers rigorously assess and plan the delivery of projects to avoid the nightmare of going over cost. But what if there was a more mathematical way to quantify this? This is a question global financial services firm, State Street, asked when it deployed predictive analytics.

• Addressing cost and privacy issues with open data in government

  No doubt the government’s push for more open data could drive innovation in private sector organisations, but it doesn’t come without its challenges.

• New Jetstar CIO plans IT transformation

  Jetstar’s new CIO Grainne Kearns has been planning for an IT transformation to optimise the budget airline's current technologies and look at ways of innovating through new technologies.

• CIO Insights: IT offshoring/outsourcing – how much is too much?

  We talk to three leading Australian technologists on how much is too much when it comes to IT offshoring or outsourcing, and when to put your foot down and keep the IT functions in-house that will allow you to do your job well.

• Don’t blow your tech budget on ERP, it’s nothing 'special': LEF

  The value of enterprise resource planning (ERP) in business transformation and competitiveness has faded into the background as trends such as cloud computing increasingly gain traction, according to the leader of the Leading Edge Forum (LEF).

• How to break through unsustainable IT staffing models

  Critical IT staffing shortages will put many businesses at risk in the next few years if immediate steps are not taken to change current workforce planning models.

• ANZ moves to new costing system

  Given that 60 per cent of transformation projects fail to deliver their objectives, the ANZ bank was keen to focus on customer service and a global outlook when it moved to a new costing system.

• Customers want more than low cost from outsourcer: Forrester

  Customers are looking for a variety of new capabilities from IT outsourcers, ranging from their involvement in business outcomes to greater knowledge of the customer's area of business, according to a report by Forrester Research.

• CIOs Welcome New Framework

  CIOs have long struggled to measure and demonstrate the business value of IT investments. But there's a relatively new approach to making IT investment and operating decisions -- and then proving their value to shareholders -- called the IT Capability Maturity Framework.

• Most IT directors look to SOA to cut costs

  The majority of businesses will embrace Service Oriented Architecture (SOA) in an effort to cut costs, a new survey has revealed.

• Are Your Outsourcer's Prices Too Low?

  It's always a good idea to benchmark your outsourcer's prices periodically against the market. But what if you find that your IT service provider's rates are too low?

• The best time to negotiate an outsourcing contract

  The final months of an IT services contract are an ideal time for outsourcing customers to negotiate with their vendors for improvements in price and service quality. As the deal end-date approaches, the customer wields more power than at any other point in the relationship since the client can seriously consider alternatives without the threat of termination fees or other penalties.