Many business users say they're fed up with what they perceive as sluggish IT departments, but cringe at the thought of outsourcing to a managed services provider. However, the rise of BYOD, consumer tech and cloud computing may be clearing a path for change.
CIOs often think of change management in terms of workflows, deployment strategies and budgets. It's just as crucial, though, to make sure executives, subordinates and other colleagues are equal partners in the process. That way, when change does happen, employees actually embrace it.
While working on more than $2 billion worth of reinvention projects in the past 15 years, I've often reflected on why large companies can be so good at running their organizations but struggle so much when it comes to changing them. Any way you slice it, reinvention is hard. It is difficult even when it's successful. And it hurts when projects stumble, spiral out of control, or crash and burn-which happens as much as 70 percent of the time.