IT service providers - News, Features, and Slideshows

Features

• IT Service Providers in Ukraine Deliver Despite Political Tensions

  It's been business as usual for IT outsourcing providers in Ukraine, though the ongoing military and political uncertainty has had a public relations impact.

• 10 IT Outsourcing Tips to Become a 'Very Important Customer'

  Follow these simple steps to show your IT outsourcing provider a little love and get more attention than other customers in return (without giving away too much).

• IT Outsourcing Industry Doing Little to Prepare for H-1B Visa Reform

  Though IT outsourcing vendors and clients cite concern over the potential H-1B visa reform currently heading to the senate for a vote, they are, for the most part, taking a wait-and-see approach and are doing very little to prepare for the possible effects of the visa changes.

• 7 More IT Outsourcing Lessons From Offshoring Pioneers

  In part 2 of our two-part series on IT offshoring lessions, we look at seven more examples of successful IT outsourcing offshoring best practices.

• 7 lessons of the offshoring pioneers

  The need to remain competitive has kept offshoring an essential part of nearly every company's sourcing strategy. The questions that remain are what and how to offshore. Offshore pioneers who have navigated the changing IT offshoring terrain have some answers based on a decade's worth of lessons. In part 1 of a two-part series, we look at seven of those lessons.

• 5 Ways to Beat IT Services Hybrid Pricing Challenges

  Pricing models for IT outsourcing have always been relatively straightforward. However, a growing portion of IT outsourcing deals are being inked with more complex hybrid pricing structures. Here are five things to consider when implementing a hybrid pricing model for IT services.

• 9 tips for how to use operating level agreements in multisourcing

  The rise of multisourcing has thrust operating level agreements in the IT outsourcing spotlight. But establishing OLAs among service providers can be difficult.

• IT Outsourcing Year in Review: Grading Our Predictions

  At this time last year, we predicted that 2012 would be the year cloud computing hype ended. We said application development would migrate from offshore to cities stateside. And we forecasted that IT service providers would become more relationship-oriented. Now it's time to see how those predictions panned out.