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Josephine Vizzari - News, Features, and Slideshows

News about Josephine Vizzari
  • The future of the contact centre

    In 2015, it’s all about the customer. More than ever, buyers are demanding real-time access to just about every channel of service offered by a contact centre from voice to instant messaging to web chat and social media.

    Written by CIO Staff05 June 15 15:43