With a growing international business, asset management software provider, IntelligenceBank, had a problem: The local cloud hosting providers it was using simply weren’t able to spin up servers on demand.
Yuri Aguiar, CIO at Ogilvy and Mather, says a new social, intranet-based portal manages the company's content and has become 'a vital and vibrant place for our employees around the world to quickly find each other and the information they need to do their jobs.'
CIOs must invest in technologies and behaviours that capture, share and encourage conversation if they’re to address the modern knowledge management issues experienced in their organisations, the CIO of REA Group claims.
Remember knowledge management (KM)? In the 1990s, KM emerged as a way to collect and share expertise across a company. Employees would fill out profiles for a database about their skills and knowledge. Colleagues could query the system to find the best person to help with a project.
With a diverse business unit portfolio that includes direct mail, call centres and electronic document management, Salmat CIO David Hackshall is working hard to instil a culture of collaborative knowledge management at the company and turn innovation into efficiency.
Your book, You Are Not a Gadget: A Manifesto, challenges the value of crowdsourcing. What's wrong with the hive mind on the Internet?
Collaborative editing of Web documents has brought a new dimension to enterprise knowledge management. The architecture that made Wikipedia famous can now be applied to internal processes. And because of the long association with open source projects many of the most popular wikis are themselves open source. Here are five open source wikis to keep an eye on.
More often than not, our best ideas don’t come when we’re sitting in front of a computer. They arrive when little distractions allow our thoughts to wander from the task at hand. These ‘little distractions’ are what many large enterprises see as the catalysts for collaboration. And it’s why we’re seeing dramatic changes in workspace design.