Management Topics - News, Features, and Slideshows

Features

• Cloud Services Pave the Way for Call Center Growth

  One provider of contact center services in Latin America sees cloud computing as critical to competing with much larger competitors.

• 10 IT Outsourcing Tips to Become a 'Very Important Customer'

  Follow these simple steps to show your IT outsourcing provider a little love and get more attention than other customers in return (without giving away too much).

• IT Outsourcing Industry Doing Little to Prepare for H-1B Visa Reform

  Though IT outsourcing vendors and clients cite concern over the potential H-1B visa reform currently heading to the senate for a vote, they are, for the most part, taking a wait-and-see approach and are doing very little to prepare for the possible effects of the visa changes.

• 9 Steps to Build Your Personal Brand (and Your Career)

  Competition in the tech jobs industry is fierce, so how do you differentiate yourself from the pack? Whether you're a job seeker or just looking to grow professionally, creating an impressive and meaningful brand is the best place to start.

• 7 Healthcare IT Roles That Are Transforming Tech Careers

  Healthcare IT is becoming one of the fastest growing areas in the job market as health service providers rush to get compliant and adopt new technologies.

• How IT leaders can empower teams to become decision-makers

  Most managers want their team members to be more proactive when it comes to making decisions. IT Team leaders at any level can use a 'Tree Decision Rights' model to identify different types of decisions and then work with their team members to empower them to take on more decision-making responsibly.

• Opinion: Why Apple won't be around as long as IBM

  IBM is 102 years old. At its height, it was almost a cult, with employees dressing alike, speaking a unique language and earning benefits that took care of them for life. Today's tech companies aren't built to last, as Apple's recent earnings report shows all too well.

• 8 Tips for Retaining Top IT Talent

  How do you retain top IT talent in a competitive market? Is it money? Flexibility? Something else? IT recruiters and executives share their top eight suggestions for how you can keep developers, engineers and IT staff happy.

• CIOs Struggle with the Great Talent Hunt

  Finding IT pros with business skills has always been a bear. So award-winning CIOs are taking radical steps to train, recruit or grow the hybrid staff they covet.

• 11 Profiles in Bad Leadership Behavior

  Recognizing where you fall short in your management style and then developing a plan to strengthen those areas can mean the difference between being a boss and being a leader. It can also make a difference in how far you advance in your IT management career.

• 7 More IT Outsourcing Lessons From Offshoring Pioneers

  In part 2 of our two-part series on IT offshoring lessions, we look at seven more examples of successful IT outsourcing offshoring best practices.

• 7 lessons of the offshoring pioneers

  The need to remain competitive has kept offshoring an essential part of nearly every company's sourcing strategy. The questions that remain are what and how to offshore. Offshore pioneers who have navigated the changing IT offshoring terrain have some answers based on a decade's worth of lessons. In part 1 of a two-part series, we look at seven of those lessons.

• How entrepreneurial IT leaders can impact revenue

  Entrepreneurial IT leaders can offer unique insight, capability, experience and corporate leadership to the business. They are innovation-oriented and in an economy with uncertainty, they can find new methods for starting and sustaining revenue growth.

• How a CIO at ING Japan transformed its IT operation

  The CIO at ING Insurance in Japan explains how he provided a new vision and framework for improving the reputation and effectiveness of the IT department

• 13 tips for keeping IT projects under control

  How do you keep IT projects under control? Project managers and other experts share their top tips for keeping IT projects on schedule.