The federal government's recent launch of Healthcare.gov is a stunning example of outsourced IT gone wrong. The multi-contractor project has been riddled with issues and should serve as a reminder to any IT outsourcing customer regarding steps to take to ensure a smooth rollout.
If the government shutdown continues on for more than a couple of months it could be trouble for IT outsourcers. But currently, the shutdown of iCert is not yet a problem for IT service providers. Here's why.
Millennials will challenge traditional managerial methods and question your every move. However, they will also bring energy, tech savvy and innovative ideas. Focus on hiring and retaining them as if your job depends on it -- because it will.
Google, Microsoft, Facebook, Yahoo and LinkedIn are ramping up efforts in Congress and the Foreign Intelligence Surveillance Act (FISA) court to win authority to publish figures about data-collection orders received from the feds. The counter argument is that such disclosure would undermine the efforts of the intelligence community.
Heading into 2014, IT outsourcing service providers will be hard at work stealing business from their competitors -- and having theirs stolen as well.
When 340 high school students figured out how to remove mobile device management software from their iPads they did more than gain access to social networks and banned websites. They exposed what can go wrong with Apple's approach to supporting companies and schools looking to deploy and manage thousands of iPads.
What if you could scale your IT personnel requirements as you would computing resources? Using a workforce-as-a-service model lets you add a skilled, vetted and insured workforce when you need it and release it when you don't.
Even though the state of IT outsourcing has matured, mistakes in flawed deals are often repeated, and the most disappointing deals share common characteristics. Here are 10 steps that are guaranteed to lead to an outsourcing catastrophe.
The decline in the percentage of university CIOs who are women may be reversed as more male CIOs retire, a new study says.
Federal officials say that their cybersecurity operations won't be disrupted by a shutdown if Congress can't reach a budget deal. However, persistent threats associated with big data, open data initiatives remain.
BlackBerry, BMC and Dell are three of the latest tech companies to go private after a series of stumbles as public companies. To succeed in the latest chapter of their business lives, these firms need to undo the damage done by going public in the first place. It's easier said than done.
CIOs who won the CEO job talk candidly about the relentless pressure for profits, the ultimate accountability and what they wish they'd known as CIO.
There's a growing shift from tier 1 offshore outsourcing providers to midsize IT services players. Scale and price are no longer the sole interest of outsourcing customers. They are seeking agility, flexibility, vertical alignment, responsiveness and trust -- all of which they are more likely to find in a smaller, more focused provider.
A new survey of federal network managers reveals that government agencies are not ready for the arrival of the 'big five' tech transformations -- cloud computing, big data, security, mobility and data center consolidation.
In a bid to contain costs and glean greater efficiencies from their IT operations, department and agency federal CIOs are looking to consolidate commodity services in a more centralized framework.