Online travel agency Webjet’s roll-out of in-app mobile messaging has led to a 54 per cent increase in ‘text-based service engagements’ within the app within five months, the company has revealed.
Iran has ordered messaging apps to transfer data and activity records of Iranian users to local servers within one year, a move that will give the country a greater ability to monitor and censor the online activity of its people.
Facebook is pushing the concept of Messenger as a platform, with possible new features including retail in-store payments.
Cisco Systems is reinventing its collaboration tools from the bottom up, turning the lowly Spark text-messaging app into a cloud-based platform that includes videoconferencing and the core features of an enterprise phone system.
David Gee finds some messaging platforms that you may not know about, including one that may win the race.
Emojis, picture characters that emanated from Japanese messaging systems, have found their way into our everyday lexicon. However, there has been an increasing focus on ‘attracting our thumbs’ with the uptake of messaging systems booming worldwide.
Westpac customers now have the option of sending and receiving financial information with Australia Post's digital mailbox, MyPost, following a new agreement between both companies.
Mobile data and messaging revenue surpassed voice call revenue in the six months to December 2012, according to research from analyst firm Telsyte – the first time that data and messaging have overtaken revenue from voice in the Australian mobile services market.
The Queensland Government is to source SMS and MMS services as part of a new common use whole-of-government supply strategy.
Messaging and groupware is at the heart of business and applications most people use everyday. While the big names like Microsoft Exchange, Lotus Notes and Google Apps are increasing their influence, enterprises have several viable open source options. Of course, there plenty of complaints about the quirks and complications of the bi- name groupware suites so perhaps it’s time to give the lesser-known options a try. In this installment of 5 open source things to watch, we take a look at open source groupware suites which can communicate without costing the farm.
Avaya is overhauling its contact center software with features designed to boost productivity and also to demonstrate that the company is brimming with innovation it hopes will attract new customers, and keep those it acquired along with Nortel's enterprise division.
You can now check your Facebook status updates and add friends within Microsoft Outlook, thanks to an update to the Outlook Social Connector plugin.