Facing mounting public relations troubles over the iPhone 4, Apple must act swiftly to quell customer complaints about poor reception by giving away free cases, crisis communication experts say.
A top Microsoft executive today compared Apple's iPhone 4 to his own company's problem-plagued Vista operating system.
Microsoft officials today described how upcoming Windows Phone 7 smartphones will perform within a network of Windows 7 PCs and Xbox gaming consoles through a new Windows Live cloud platform to make the mobile experience easier and more powerful for workers and consumers.
The Droid X smartphone. The Droid X smartphone ships on Thursday, following an unusual pre-sales publicity campaign designed to entice the savvy tech crowd that might also include some in the iPhone 4 camp as well.
Windows Phone 7 (WP7) is coming later this year and today Microsoft released a beta version of developer tools to enable software makers to build applications and games for WP7 devices.
Consumer Reports magazine today said it won't recommend Apple's Phone 4 because of major reception issues when users touch the external antenna.
It's unlikely that consumers' iTunes accounts were hacked by a Vietnamese iPhone developer, a security researcher said today.
AT&T on Wednesday announced a service for small- and medium-size businesses that want to use smartphones to accept credit and debit card transactions from customers. The service is based on technology from payment device manufacturer Apriva of Scottsdale, Ariz.
Apple today pulled a large number of apps created by a Vietnamese iPhone developer after claims by competitors that he had pushed his software to the top of the best seller list by purchasing them with stolen credit cards.
Apple has dropped the usual restocking fee for iPhone customers who want to return their smartphones, the company confirmed on Friday.
In response to mounting reports that the iPhone 4 offers sub-par call reception, Apple today admitted that an algorithm used in its new smartphone is flawed and promised to update its iOS 4 in the next few weeks.
The uproar over the iPhone 4's call reception, and Apple's suggestion that users slap a case around their new phone, has delayed shipments of the company's own "bumper" casing and driven up prices on eBay.
As promised, AT&T today started selling the iPhone 4 to walk-in customers, but many stores quickly ran dry.
Apple today announced that it and its carrier partners had sold 1.7 million iPhone 4s in the first three days of the new smartphone's availability.