Virgin Australia responds to Sabre system issues
Problems with Virgin Australia’s new Sabre check-in and booking system which led to delays for passengers earlier in the week have now been fixed, according to the airline.
Problems with Virgin Australia’s new Sabre check-in and booking system which led to delays for passengers earlier in the week have now been fixed, according to the airline.
Virgin Australia has implemented a new booking and check-in system called Sabre across its domestic and international networks.
Virgin Blue (ASX:VBA) has settled out of court with the IT company deemed responsible for a failure in the airline's system last year.
Between 2005 and 2010, Gartner estimated IT managers and executive decision makers have gone from dealing with an average of 3.7 vendors to 10. The onset of Cloud computing as well as the revival of service outsourcing in wake of the economic downturn have only exacerbated this as companies increasingly look to multi-source their services to obtain the functionality they need at a cost they can afford.