How to drive an offshore change agenda
Under pressure to reduce operational costs, tech chiefs are increasingly taking advantage of cheaper offshore resources and labour arbitrage.
Under pressure to reduce operational costs, tech chiefs are increasingly taking advantage of cheaper offshore resources and labour arbitrage.
A number of midsize American cities now make attractive alternatives to offshore locations in India and elsehwere for IT and business process services, according to recent research from the Hackett Group.
Captive centers -- in-house IT and business process delivery arms -- accounted for one quarter of the $150 billion global services market last year, according outsourcing consultancy and research firm Everest Group.
Indian outsourcer Infosys has made an acquisition in the area of cloud computing and invested in a personal health monitoring company as it tries to move into high value products and services.
India's outsourcing industry needs to hire and retain staff in big numbers to keep business humming, so for the 10th anniversary of its initial public offering, Tata Consultancy Services announced a one-time "special reward" for its employees.
The Community and Public Sector Union (CPSU) fears up to 7000 call centre jobs across Australia are at risk following the Department of Human Services’ (DHS) decision to outsource Medicare and Centrelink call centre work to Telstra.
Bitcoin advocates have spoken out against a ruling by Australian Tax Office that may force businesses to pay double the amount of GST for sales of products and services using Australian Bitcoin exchanges.
Tata Consultancy Services posted strong revenue and profit growth in the second quarter, taking advantage of an uptick in the outsourcing market.
Indian outsourcer Infosys said its revenue and profit grew in the second quarter as the company won some large deals in the period.
SAP's former technology chief Vishal Sikka will head ailing Indian outsourcer Infosys, in a marked shift from his focus at his former company on technology and product development.
Many enterprises these days are outsourcing software development to offshore teams. And more often than not, project failures are blamed on offshoring.
A big increase in offshoring IT services to Asia and a slowdown in new tech systems investment has swelled the oversupply of IT workers.
India's largest outsourcer, Tata Consultancy Services, is boosting hiring and offering wage hikes after reporting strong revenue and profit growth in its recently concluded fiscal year.
Indian outsourcer Infosys reported revenue and profit growth in the first quarter, but is still troubled by strong staff attrition and key management changes.
Automation, virtualization, cloud computing -- these technology trends are transforming the data center and enabling companies to lower costs, increase flexibility and improve reliability. However, these shifts require IT, and their outsourcing providers, to rethink traditional strategies.