Shorter IT outsourcing contracts in 2014
More organisations will look to shorten their IT outsourcing contracts with providers as they demand more agility and flexibility, according to research firm Ovum.
More organisations will look to shorten their IT outsourcing contracts with providers as they demand more agility and flexibility, according to research firm Ovum.
Even though the state of IT outsourcing has matured, mistakes in flawed deals are often repeated, and the most disappointing deals share common characteristics. Here are 10 steps that are guaranteed to lead to an outsourcing catastrophe.
Benchmarking can pit you against your IT outsourcing supplier on prices. Here are five friendlier alternatives to keep costs competitive and your relationship positive.