PepsiCo CIO Ursula Phillips departs
PepsiCo Australia and New Zealand chief information officer Ursula Phillips is departing the company next month.
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News about Pepsi
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Three easy ways to get better at the hard stuff
The old adage that "the soft stuff is the hard stuff" certainly applies to CIOs. Consider the many new ways we work together today as companies adopt global shared services, enterprisewide architectures and systems, and entirely new business models that arrive in mergers and acquisitions or outsourcing arrangements. All this requires finely honed skills in transformation and transition.
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Senate report: Phone bill cramming costs billions
Third-party charges on U.S. consumer and business telephone bills, most of them unauthorized by the customer, amount to US $2 billion a year, according to a new report from a U.S. Senate committee.
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Experts scrutinize 2009’s most notable IT apologies
We asked Peter Goolpacy and the team at Perfect Apology to rate the quality of the apologies issued by top tech companies and executives this year for their assorted mistakes and misdeeds. The following contains their reviews of the apologies and their ratings of the apologies on a scale of 1-10, with 10 being the best.