Linear roadmaps unrealistic for collaboration tools
Companies working on a collaboration and unified communications strategy need to accept that it will not be a linear process, according to Forrester analyst, Tim Sheedy.
Process - News, Features, and Slideshows
News about Process
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Kennametal CEO Uses IT to Keep a Laser Focus on Customers
For Carlos Cardoso, CEO of Kennametal, a wealth of data about customers' manufacturing plants allows his company to identify ways to boost efficiency
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New Role for the CIO: Chief Process Officer?
CIO's Publisher Adam Dennison wonders why all the burdens of IT process-creating and policy-making for new technologies must fall on the CIO's shoulders. Should vendors be stepping up to help?
Whitepapers about Process
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World class service creates customer advantage for Vodafone Ireland with HP
Danny Tagney, head of IT operations explains how they have demonstrated the value of an end-to-end integrated IT business services delivery model built on the company’s software solutions. Find out how the company achieved 300% ROI within the first year and reduced major incident volumes and customer misplaced hours by over 76% in the past 18 months.
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Making IT smarter with advanced event correlation and management
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Obtaining ROI from HPE Operations Bridge
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Choosing the right IT vendors