The art of combating political attacks
CIOs frequently find themselves on the receiving end of political attacks from stakeholders, who see them as easy targets when IT-related initiatives go wrong, even when it isn’t their fault.
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4 mistakes to avoid when your business gets bashed online
When your company's products or services get attacked on a social network or a customer review site, don't go with your first instinct. Instead of lashing out or ignoring it completely, take a measured response and avoid these common mistakes.