CIO50 2019: #2 Shane Lenton, Cue Clothing Co.
Cue Clothing Co. is at the vanguard of the reinvention of retail, says chief information officer, Shane Lenton.
Cue Clothing Co. is at the vanguard of the reinvention of retail, says chief information officer, Shane Lenton.
A small study suggests people who use their mobiles while shopping are more likely to make unplanned purchases and forget items they had planned to buy.
Coles is set to digitise its stores with the rollout of a high-speed network across 2400 stores, supply chain and corporate sites in a bid to drive efficiencies.
Wesfarmers is likely to say in its upcoming earnings report that annual sales are higher than ever before, despite the arrival of Amazon.
Ivan Ortiz has packed in his head of technology role at Australian bookmaking company, UBET, to take on a similar role in the financial services sector at LGIAsuper.
With the continued growth of ecommerce and in-store comparison-shopping via mobile devices, it's become harder for many bricks-and-mortar retailers to get customers to make on-the-spot purchases. However, instead of seeing mobile and ecommerce as a threat, some savvy retailers have embraced the adage "if you can't beat them, join them."
Smart technology such as temperature sensors help Udder Ventures keep freezers at its Ben & Jerry's franchises running and prevent ice cream meltdowns
When Home Depot and Target experienced large-scale security breaches on payment systems in 2014, it hit those top retailers hard: Criminals stole millions of consumers' debit and credit card data; the companies lost hundreds of millions of dollars in fines and lost sales; and their brand reputations suffered.
If Amazon announces a smartphone on Wednesday, as is widely expected, it will face an avalanche of skeptics.
That someone had to take the fall for the massive breach at Target is neither surprising nor unexpected. The only question is whether more heads will roll in the aftermath of one the biggest data compromises in retail history.
The recent data breaches at Target and Neiman Marcus have once again shown that compliance with the Payment Card Industry Data Security Standard (PCI DSS) is no guarantee against an intrusion.
Today’s customers can shop anywhere, anytime, using mobile devices, Amazon, and even social media. This has led to major changes in customer behaviour and now presents new challenges for traditional retailers to overcome. However, omnichannel analytics is helping retailers to rise above these challenges and improve their operations. This eBook discusses how retailers can utilise analytics to improve their customer service.