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Features

  • Video conferencing: The business case

    It could be any meeting room, anywhere, with one major difference: The room, within Sheraton on the Park hotel in Sydney, is a gateway to the world. At the push of a button, we are chatting to colleagues in Toronto, Canada, speaking to each other as if we were seated across the table. We see the nuances of facial expressions, hand gestures and presentations, full-size, clear and uninterrupted.

    Written by Georgina Swan07 Aug. 10 09:00
  • Disaster Recovery in the Cloud Yields ROI

    The promise of cost savings derived from cloud computing is attractive, but concrete financial returns are not always quickly achieved. Except, perhaps, when it comes to disaster recovery.

    Written by Kim S. Nash17 June 10 05:53
  • Telepresence: For Power Users Only

    What it is: Telepresence is a high-definition room-to-room video conferencing system marketed by vendors such as Cisco, Polycom and Hewlett-Packard.

    Written by John Brandon27 Nov. 09 07:18
  • Beware Cloud Computing's Hidden Costs

    Cloud service providers can make compelling and simple sales pitches in terms of cost of individual services-$100 per user per year sounds pretty good. But "hidden" expenses can alter a company's outlook. Costs related to people, processes, and architecture associated with both the transition and the operations require analysis and planning before signing up for a business case based on a move to the cloud. CIOs and other IT professionals are already well acquainted with such expenses, but the challenge will lie in uncovering them in the relatively unfamiliar cloud model and determining accountability for each.

    Written by Chris Curran05 Nov. 09 08:20
  • How to Build a Business Case For SharePoint

    Developing a business case for any IT investment is a complicated exercise. But building a business case for SharePoint poses specific challenges because much of its ROI is intangible: SharePoint deployments can lead to process improvements, but it's not always easy to quantify the dollar value of those process improvements.

    Written by Russ Edelman20 Oct. 09 08:21
  • Unified communications promises much, but does it deliver?

    It's hard to find anyone who likes audio conferences. Sure, worker bees can put themselves on mute to chat with fellow cube dwellers. Or play Facebook Scrabble and check e-mail until it's their turn to talk. Yes, for true lows in productivity, the fuzzy, disembodied, dial-in audio conference is hard to beat.

    Written by Kim S. Nash11 Sept. 09 06:16
  • Four Tips for Getting Good ROI from Web 2.0 Projects

    While Web 2.0 applications such as blogs, wikis and social networks have been wildly popular with consumers, efforts to measure the technology's success for businesses have returned mixed results. In fact, recent research from the Burton Group indicates that business leaders have struggled to define best use cases, measure their success and chart returns on investment.

    Written by C.G. Lynch24 April 09 08:42
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