Dreamforce 2019: Salesforce gives CRM ‘single source of truth’
Salesforce.com has introduced Customer 360 Truth and a curiously British-sounding Einstein that your customers can now access.
Salesforce.com has introduced Customer 360 Truth and a curiously British-sounding Einstein that your customers can now access.
Salesforce has been talking up the capabilities of the analytics vendor but any vision of the future for the combined vendors remains muddy.
A bespoke platform to power the NSW Government's recently-merged insurance provider has cost $360 million dollars, a recent committee revealed.
Former Microsoft CEO Pip Marlow has been appointed CEO of Salesforce Australia and New Zealand.
Salesforce.com’s $15.7 billion bid for Tableau Software has many organisations wondering how the proposed acquisition will impact their operations.
Salesforce has signed a definitive agreement to acquire analytics platform vendor Tableau in a US$15.7 billion deal.
Last week marked a key milestone for a National Australia Bank push to modernise and rationalise its CRM landscape – a strategy underpinned by Salesforce’s cloud-based CRM system. After modest beginnings last year, NAB has finished migrating all of its small business bankers to Salesforce.
“My board changed, my boss changed, my CEO changed, my executive peers changed and everything below that was impacted in some way, shape or form,” says Mandy Ross, chief information officer of Tabcorp.
Five organisations have signed up to the government’s pilot Global Talent Scheme (GTS) program, launched in July in a bid to make it easier for big business and tech start-ups to hire overseas talent for highly skilled roles.
Six of the biggest companies in IT are setting out to eliminate the silos in which enterprises store customer data. The bad news?
Speaking during his opening keynote at Dreamforce Marc Benioff, the Salesforce co-founder, was in full evangelical mode.
Today’s technology can bring us to tears. Speaking yesterday at an Australian Human Rights Commission’s technology conference in Sydney, Emma Bennison of Blind Citizens Australia recounted her experience of using an app called Aira for the first time.
Microsoft and Salesforce along with a range of telecommunication providers have notched up new agreements with NSW Government.
Salesforce is in advanced discussions to acquire U.S. software maker MuleSoft, as the tech giant looks to expand its offerings beyond CRM software.
No matter your profession – be it providing legal services or flipping burgers – your work will inevitably be affected by automation and algorithms.