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News

• Ingres integrates Salesforce CRM with BI appliance

  Ingres has announced the latest release of its Icebreaker BI appliance is integrated with Salesforce CRM for improved access to sales data.

• CODA beefs up accounting app for Salesforce.com

  An emerging battle among accounting software vendors for a piece of Salesforce.com's 50,000-plus-strong customer base intensified Tuesday, as CODA announced the second version of its CODA 2go application.

• Cloud computing may spawn compliance as a service

  With the growth of cloud computing, enterprises may soon be having conversations about compliance as a service as they seek to deal with the legislative and compliance requirements around protecting personally identifiable customer data.

• Salesforce integrates Service Cloud with Twitter

  Salesforce.com is working to integrate its Service Cloud customer-service platform with the popular messaging service Twitter, the company announced Monday.

• NetSuite opens developer network, app marketplace

  NetSuite is taking a cue from rival Salesforce.com's playbook with a new developer network and online application marketplace - but NetSuite claims its take on the formula is much improved.

• Salesforce's latest hones in on content, collaboration

  On-demand CRM vendor Salesforce.com's Spring '09 release features new capabilities for content packaging and delivery, as well as collaboration between salespeople, the company announced Tuesday.

• Salesforce president quits, no replacement named

  Salesforce.com's president and chief strategy officer, Steve Cakebread, resigned from the company effective Feb. 1, according to a U.S. regulatory filing last week.

• Salesforce launches Service Cloud

  Salesforce has repurposed the customer-service software acquired through its August 2008 purchase of InstraNet into a new offering called the Service Cloud, the company announced Thursday.

• Salesforce links Force.com to Google App Engine

  Salesforce.com announced Monday that it is connecting its Force.com development platform with Google's App Engine.