In-memory analytics, like virtualization and the cloud, is an old idea that's been given new life. In this case, the combination of big data, inexpensive commodity storage and parallel processing make it possible to analyze terabytes of data without slowing systems to a crawl.
SAP - News, Features, and Slideshows
As Salesforce.com's SaaS offerings become more sophisticated, configuration and deployment gets more complex. In response, enterprises are increasingly turning to partners for implementation help.