Salesforce.com rolls out social marketing cloud
Salesforce.com on Wednesday rolled out the Radian6 Social Marketing Cloud, a new set of services that builds on its core CRM (customer relationship management) software.
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Epsilon: a watershed for an industry under siege
Last week, consumers in the U.S. were bombarded with e-mail messages warning them of what may be the most widely felt data breach in U.S. history. A company that most of them had never heard of, Epsilon Interactive, had been compromised and their names and e-mail addresses had been stolen.