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News

  • VoIP enhances Hobsons Bay customer service

    A transition from analog to IP telephony in mid-2011 enhanced the Hobsons Bay City Council’s ability to communicate with constituents. Customer service manager, Suzanne Paterson, said the council plans to add Web chat to open a further channel for customer interaction.

    Written by Adam Bender05 Nov. 12 11:36
  • Google debuts Android 2.3 'Gingerbread', eyes tablets

    The latest iteration of Google's Android mobile operating system has arrived in version 2.3 – codenamed 'Gingerbread' – with support for larger, tablet-sized screens.

    Written by Rodney Gedda07 Dec. 10 07:23
  • Interop: Avaya CEO touts lasting impact of SIP

    Session Initiation Protocol will remain the driver of innovation in unified communications for the next decade, putting it on par with TCP/IP as a networking game changer, Avaya's CEO told an overflow crowd at his Interop keynote address Tuesday.

    Written by Tim Greene28 April 10 05:57
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