What's behind Apple's mea culpa in China?
Apple CEO Tim Cook's overboard apology to China about the company's alleged disregard of customer service highlights an East-West cultural clash about how to do business.
Apple CEO Tim Cook's overboard apology to China about the company's alleged disregard of customer service highlights an East-West cultural clash about how to do business.
Kyle Wiens and his team at iFixit, a Web site that provides free repair manuals and advice forums, are some of the smartest Apple geeks around. They've taken apart countless iPhones, Macs and iPads to see what makes them tick-and, of course, to find out how to repair them.