CIO role needs revision in govt shared services model
The role and responsibilities of the CIO must change in order for the public sector to create a successful shared services model.
The role and responsibilities of the CIO must change in order for the public sector to create a successful shared services model.
Two years ago, Human Services could only attract seven IT graduates to its workforce. If there was a silver lining to the global financial crisis, it was a reprieve from what has become an ongoing issue around IT graduates in Australia.
As the sun rises, so must it also set. Just as promotions inside the ranks of the National Broadband Network Company (NBN Co) have taken place speedily over the past year since it was formed, so have departures. Most of NBN Co's first rank of hires over the past year — and all of its most senior executives — have remained in their seats since joining the company in its first year of operation. However, several senior staff have left the fledgling fibre company during their first year of employment.
CIOs and IT managers know they must address concerns like security, compliance, service levels and end-user resistance when moving to cloud-based enterprise software, but they must not overlook a critical area: the feelings of their IT staffers.
Staffing and resource levels continue to dog CIOs as the economy picks up again, however many remain confident they can continue to provide the same level of service for existing business requirements.
A preference by companies in Western Europe for contract IT staff is cutting into the business of outsourcing companies in these countries, according to a report by Forrester Research.
Unresolved conflict at work is reflected in lower productivity, less initiative and avoidable departures. Follow these steps to nip problems in the bud.
Figuring a good sales compensation plan is like making oil and water blend smoothly. Sales people always think management is cheating them out of commissions. Management always thinks sales people are stealing them blind. Now there's an easier way.