Echo Entertainment Group gambles on big data
Helping customers to find their favourite gaming machine and knowing when VIP players are at the casino without compromising privacy or “being creepy” is the goal for Echo Entertainment Group.
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Q&A: Echo Entertainment Group CIO, Kel Telford
Since moving into the CIO role at Echo Entertainment Group in 2011, Kel Telford has undertaken a number of IT improvement projects for the New South Wales and Queensland casino operator.