Farid Jarrar to join CPA Australia
Farid Jarrar is leaving his role as CIO at outsourced call centre provider Stellar and will join CPA Australia in February as chief information and digital officer.
Farid Jarrar is leaving his role as CIO at outsourced call centre provider Stellar and will join CPA Australia in February as chief information and digital officer.
Stellar is the voice behind some of the world’s most loved brands. The company provides customers with outsourced customer engagement solutions – from contact centres to managing social media, tackling back office processing, providing support functions to consulting services.
Stellar CIO Farid Jarrar says there’s been “monumental change” in the contact centre world in the past two years, a top challenge yet rewarding task for him as CIO leading the company’s internal and external stakeholders towards significant transformation.