Super Retail Group hires Paul Hayes as CIO
ASX-listed Super Retail Group has appointed John Lewis’ former head of IT delivery, Paul Hayes as its new CIO.
ASX-listed Super Retail Group has appointed John Lewis’ former head of IT delivery, Paul Hayes as its new CIO.
Prior to 2012, financial planning and budgeting specialists at national retail chain, Super Retail Group, were in what can only be described as ‘Excel hell’.
Super Retail Group has seen a 20 per cent reduction in inventory and safety stock within its Boating, Camping and Fishing (BCF) brand from a cloud software pilot it did in 2012.
Super Retail Group CIO, Alan Hesketh, has resigned from his post after four-and-a-half years at the helm of the retailer’s technology team.
Digital strategies aimed at improving customer experience must be entrenched inside organisations and owned by the leadership team if they are to be effective.
Super Retail Group is undergoing big changes as its commitment to the customer extends from its stores to the online world where digital channels dominate the shopping experience.