Proving the value of IT - Part four
Various frameworks can help change how an organisation perceives — and more importantly, measures — value. Change, however, is the key word.
Various frameworks can help change how an organisation perceives — and more importantly, measures — value. Change, however, is the key word.
The ongoing issue with the value debate is its subjectivity; value is a perceptive judgement that must, by necessity of a business case, be quantified, particularly when each project must be signed off by the chief financial officer. And therein lies the problem, says Capability Management partner, Vince Gill.
CIOs have long struggled to measure and demonstrate the business value of IT investments. But there's a relatively new approach to making IT investment and operating decisions -- and then proving their value to shareholders -- called the IT Capability Maturity Framework.