CIOs at Humana, Progressive, Vanguard, Western Union and other huge companies talk candidly about where they are with cloud computing -- some are "all in" with all things cloud, others are proceeding more cautiously with, say, public cloud for specific types of apps -- and some of the lessons they've learned along the way. Skills development, avoiding vendor lock-in and security issues are all on their minds, too.
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Deanna Wise says her Midwest upbringing taught her to "do what you say you're going to do." So when the 45-year-old CIO committed to leading <a href="http://www.dignityhealth.org/index.htm">Dignity Health</a> through a five-year, $1.8 billion deployment of its electronic health records system -- the single most strategic business initiative driving the organization -- she couldn't disappoint the people who were counting on her.
Kathy Fuertes knows investment management firm <a href="http://www.vanguard.com">Vanguard</a> inside and out, having spent 17 years there in several IT roles before taking the helm of the Institutional Systems team in January 2013. So when Vanguard's Institutional Investment Group devised a multiyear technology program to help transform its business, she knew what to do.
Scott Blanchette, senior vice president of IT services at Vanguard Health Systems, stays competitive with outside service providers by emphasizing transparency of pricing and delivering business results.