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News

  • Govt aims to end overseas bill shock

    The government has introduced a new global roaming standard to avoid Australians encountering bill shock when they travel overseas – but some telco customers will need to wait years before they receive all the benefits of the changes.

    Written by Stephanie McDonald03 July 13 10:51
  • Vodafone connects electric car in India

    Connected cars are becoming increasingly common around the world. In India, owners of Mahindra Reva's e2o electric car can now check their battery charge, control air-conditioning, lock or unlock doors and locate the nearest charging station from their smartphone.

    Written by Mikael Ricknäs29 April 13 12:52
  • Class action against Vodafone to be filed by end of May

    A doctor who couldn’t receive calls at a hospital, a mother who couldn’t contact her child’s day care centre and a person who had her credit rating unfairly tarnished are among those who are joining a class action against Vodafone.

    Written by Byron Connolly26 Feb. 13 13:18
  • Vodafone to be served class action over network issues

    Law firm Piper Alderman has announced plans to serve Vodafone with a class action following years of collecting customer experience stories through its online survey.

    Written by Stephanie McDonald25 Feb. 13 18:51
  • More jobs axed as Optus restructures

    Optus has confirmed it will be making further redundancies this year, following jobs cuts totally nearly 1000 jobs in the 12 months to 31 December, 2012.

    Written by Stephanie McDonald20 Feb. 13 13:20
  • Nokia protests India tax raid

    Nokia said Tuesday it filed letters of objection in India to protest actions by the country's income tax authorities, including a raid on its factory, which it claimed ran counter to domestic laws and international standards.

    Written by John Ribeiro12 Feb. 13 16:55
  • PayPal predicts imminent demise for NFC, but analysts are split

    The end is nigh for near field communications (NFC) mobile payments, if PayPal president, David Marcus, is correct in his predictions. However, Australian industry analysts we contacted had differing views on the fate of NFC.

    Written by Adam Bender18 Dec. 12 13:57
  • TIO: complaints fall, but global roaming still an issue

    Consumer complaints about mobile roaming charges have dropped, but the disputed amounts for complaints are increasing, with one customer lumped with a $147,908 bill after a European holiday, according to the Telecommunications Industry Ombudsman (TIO).

    Written by Stephanie McDonald13 Dec. 12 09:46
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