Web 2.0

Web 2.0 - News, Features, and Slideshows

News

  • Driving innovation at Fidelity Investments

    Fidelity Investments is one of the world's largest providers of financial services, with assets under administration of $4.7 trillion, and it didn't get there by using yesterday's technology. In fact, the company has a standalone group, Fidelity Center for Applied Technology – more commonly referred to as Fidelity Labs -- whose job it is to take the long view, to examine technologies years before they become mainstream and help the firm get a leg up.

    Written by John Dix27 March 14 14:28
  • Twitter: Attack emails drop from 110 million per day to a few thousand

    There used to be a whopping 110 million attack messages per day spoofing the Twitter domain name as cyber-criminals blasted out fake Twitter e-mail at intended victims to try and fool them into opening dangerous malware-infested links and other scams. But by adopting a messaging authentication protocol called Domain-based Message Authentication, Reporting and Conformance (DMARC), Twitter has seen that number drop to a few thousand.

    Written by Ellen Messmer13 March 14 21:11
  • 7 highlights from Ethernet inventor Bob Metcalfe's Reddit AMA

    Father of Ethernet Bob Metcalfe bravely dove back into the Reddit Ask Me Anything pool on Wednesday, deftly fielding questions from the masses about everything from techie topics like SDN to news topics like the NSA to random topics like bar fighting.

    Written by Bob Brown05 Feb. 14 22:12
  • Facebook sustainable for foreseeable future, researcher says

    While Princeton University researchers predict Facebook could shed 80% of its users over the next few years, a Carnegie Mellon University computer scientist has the social network's back and says Facebook's prospects are good.

    Written by Bob Brown04 Feb. 14 18:35
  • Call centers as social media hubs

    Contact centers are changing rapidly with the arrival of cloud technology and the ability to interact with customers over new social channels, including Twitter. The transformation has implications for everything from how companies deal with customers to the role agents play and how internal groups are best organized. Network World Editor in Chief John Dix caught up with the CEO of LiveOps, Marty Beard, for his take on where we stand and where we're headed.

    Written by John Dix27 Jan. 14 23:07
  • Internet.org looks to 'Facebook for Every Phone'

    The companies behind Internet.org, the organization formed by Facebook, Qualcomm and several others to bring the Internet to areas that still don't have it, released a document (PDF) yesterday detailing some of their plans for the initiative. One section stands out in particular, if only for its title – Facebook for Every Phone.

    Written by Colin Neagle17 Sept. 13 20:26
  • Reddit AMA featuring Microsoft Outlook.com team tackles NSA, IMAP, Gmail

    Microsoft's Outlook.com engineers and product managers, a little more than a year since the revamped messaging service launched, took to Reddit Thursday to field questions on topics that ranged from the controversial (NSA email snooping) to the technical (IMAP support).

    Written by Bob Brown12 Sept. 13 19:39
  • Social media sends Ballmer off with a bang

    The Internet reacted to the news that Microsoft CEO Steve Ballmer plans to retire within 12 months as might have been expected – with a flurry of jeers, opprobrium and the occasional heartfelt farewell.

    Written by Jon Gold23 Aug. 13 18:26
  • Telecommuting from paradise

    Nine years ago, Francie Tanner was working at a technology consulting company in Dallas when she received an email that began, "Dear Sir or Madam, I manage a bank in the country of Anguilla..."

    Written by Maria Korolov29 July 13 12:39
  • One year in, Yammer grows in importance to Microsoft

    For a product once described as Twitter with a business model, Yammer is becoming more nuanced, morphing into an important feature set that will cross over among Microsoft applications. Just as important, it continues seeing growth and popularity among businesses, where it can act as a hook that can encourage current Microsoft customers to upgrade and adopt Microsoft cloud services.

    Written by Tim Greene27 June 13 14:20
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