Westpac - News, Features, and Slideshows

News

• Digital demand drives Westpac investment

  Westpac is upping its investment in technology as customers perform more of their transactions digitally.

• CommBank debuts cardless ATMs

  Commonwealth Bank of Australia (CBA) has beefed up its mobile wallet offering with three additions to the app, including one that enables consumers to withdraw cash using their smartphones from 3,000 of the bank’s ATMs.

• Finger scanning could be used as mobile banking login: Westpac NZ

  Westpac New Zealand has completed a trial which could allow customers to use finger print scanning to log into its mobile banking app on the Samsung Galaxy S5 and eventually other smartphones.

• Regulation stifling financial tech innovation

  The Australian government needs to take a more balanced approach to regulation and stop stifling banks’ ability to innovate, several financial institutions have urged in their submissions to the Financial System Inquiry.

• Westpac unveils IT scholarships as part of $100M program

  Westpac Australia has announced funding for up to 40 three-year IT undergraduate scholarships from 2015 as part of a $100 million education program.

• CommBank unveils enhanced mobile app

  Not to be outdone by one of its fiercest competitors, Commonwealth Bank (CBA) today unveiled an enhanced app using near-field communication (NFC) technology that allows users to bank and pay for products and services with their mobile phone.
  

• We mean business

  After completing a graduate training program at the Commonwealth Bank, Bettina Wilcox realised that the technology sector was where she really wanted to be.

• Why digital natives are changing the face of customer delivery

  Organisations looking to successfully deal with the next generation of digital-first customers must quickly embrace new technologies and be willing to innovate products and services in an agile fashion if they’re to retain competitive advantage.

• Westpac CIO: Customer experience is core to our technology strategy

  The rise of digital, mobile and social media have put customers at the centre of the banking experience, and organisations must align technology innovation with their real-time needs to remain relevant, says Westpac Group's CIO Clive Whincup.

• Data brings banks closer to customers

  Banks are seeking closer relationships with customers through greater use of customer data and new technologies, according to banking and telecom officials at the CeBIT Financial Tech conference in Sydney.

• BT Financial embraces BI to better understand customers

  BT Financial Group has tapped business intelligence (BI) software from QlikView to provide insights on how to grow and retain customers for its financial advice business.

• Australian banks welcome real-time payments service

  Banks have responded positively to the Australian Payments Clearing Association's proposal for new real-time payments infrastructure, saying it will lead to more innovation in areas such as mobile payments.

• Startup wants to be Australia's Mint.com

  Pocketbook, a Sydney-based startup, seeks to build a simpler and more useful service for managing spending than current offerings in Australia.

• Westpac updates iPad app to include BPAY

  Westpac has updated its banking app for the iPad to include new payment options for users.

• Westpac outlines data centre consolidation strategy

  Faced with the challenge of operating nine data centres around Australia, Westpac Group is one year into a four-year program designed to consolidate these numerous facilities into two Sydney-based data centres.