The past 18 months of COVID-19 mayhem has forced many organisations to refocus their digital transformation efforts. They now have a mandate to introduce business process automation to deal with the economic impact of the worst pandemic in 100 years.

Enhancing customer and employee experience levels is the order of the day and CIOs are leveraging the AI-powered automation platforms to create internal efficiencies and reduce the time it takes to release new products to market.

In fact, business process automation is now viewed as mission-critical to improving external and internal objectives post-pandemic. Organisations that have implemented business performance automation report that the amount of time spent on manual processes decreased by 80%, consumer wait times were cut by half; and process completion times were reduced by 90%.

Join CIO Australia’s editor-in-chief, Byron Connolly, senior executives from IBM and your peers for this invitation-only virtual roundtable, ‘How automation can be central to your digital transformation.

During the event, you will get the opportunity to discuss:

• Your experience with AI-powered automation tools, the problems they are solving and the challenges you face during deployment.
• How you decide which processes to automate and which ones to leave to humans.
• How you can take advantage of automation best practices.
• The impact that automation will have on jobs across your organisation.