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Stories by Kim S. Nash

Pricing done right

The problem with pricing, say consultants at Deloitte, is you. Senior executives don't recognize the importance of consistent and detailed pricing strategy, Deloitte says, and leave it to employees further down the chain to manage. Companies that do this pay the price in lost profits.

Written by Kim S. Nash27 Jan. 12 10:18

Who's above average?

CIOs at companies where the IT organization is considered a business peer or game-changer predict a good year ahead for their organizations, more so than do CIOs not viewed so favorably-48 percent vs. 34 percent.

Written by Kim S. Nash04 Jan. 12 02:20

CIOs disconnected from business execs

At Maple Leaf Foods, a $5 billion consumer packaged-goods company, IT doesn't just respond to business decisions, it participates in the planning that leads to those decisions. For starters, CIO Jeff Hutchinson sits on the executive committee, and some of his IT leaders sit on business unit committees.

Written by Kim S. Nash04 Jan. 12 02:30

How to avoid future shock

What's wrong with how most companies create a business strategy?

Written by Kim S. Nash16 Dec. 11 12:00

The inside story of why Puma dumped four Cloud vendors for one

Cloud's ability to ratchet server power and storage up and down as needed suits the demands of online marketing campaigns that tend to gear up and wind down quickly. So a few years ago, sneaker manufacturer Puma ran fast toward adoption.

Written by Kim S. Nash01 Dec. 11 05:47

Rules of Engagement

Shell's Ecosystem Guiding Principles mandate how its 11 core vendors should treat Shell and each other. To mitigate competition between suppliers-on Shell territory, at least-CIO Alan Matula has banned most salesmen from his offices and demands Shell and vendor staff respect the culture and heritage of each other's companies.

Written by Kim S. Nash01 Dec. 11 04:45

Hotel chain sees mobile app turning 'lookers into bookers'

InterContinental Hotels Group (IHG) will, of course, take a room reservation no matter how a customer makes it. But it sees enticing sales potential in moving hotel guests to mobile applications.

Written by Kim S. Nash03 Nov. 11 05:50

Why Legal Concerns Put a Halt to BYOT at Baxter

Saving money while boosting employee morale was the impetus behind allowing employees of Baxter International to bring their own phones and tablets to the office and plug them into the corporate network. But before a wide-scale bring-your-own-technology (BYOT) program could be adopted, legal raised some concerns.

Written by Kim S. Nash01 Nov. 11 09:11

Pfizer's Future Depends on IT Transformation

Chip-munching, sedentary people have made Pfizer a bundle of money. Lipitor, a drug that lowers cholesterol, ranks as Pfizer's top-selling pill for 12 years running. A blockbuster among blockbusters, Lipitor brought in $10.7 billion, or 16 percent, of the company's $67.8 billion in revenues last year.

Written by Kim S. Nash01 Nov. 11 03:27

How effective leaders can make principled decisions

In your new book, The Leader's Checklist, you suggest leaders make a list of principles to review when making decisions. How does a checklist help a CIO, who has probably been leading a long time?

Written by Kim S. Nash29 Sept. 11 08:56

Taking the guesswork out of mobile BI

Mike Relich, CIO of Guess, wants to take the guesswork out of mobile computing. He welcomes mobile devices of all sorts for corporate use, charging his team to find ways around any processing power, presentation or security issues.

Written by Kim S. Nash01 Sept. 11 09:33

H&R Block shifts from PCs to virtualized thin clients

H&R Block's (HRB) virtualization project -- a CIO 100 Award winner this year -- is putting thin clients in the tax preparer's thousands of retail stores in an effort to simplify its operating environment and cut expenses. The change should also help it to better compete with chains such as Jackson Hewitt, as well as with independent tax preparers and software-only rivals such as TurboTax and Intuit (INTU).

Written by Kim S. Nash30 July 11 03:55

Yum Brands' recipe for global collaboration

When Yum Brands set out three years ago to develop a global know-how-sharing framework to step up its ability to exchange information about best practices, the $11.3 billion restaurant company knew it had to build technology to let employees easily find, share and study corporate data.

Written by Kim S. Nash27 May 11 04:22