Stories by Byron Connolly

As an aged care provider, IRT has a primary focus on better service delivery and customer experience, says executive general manager of IT, John Vohradsky.

When he joined Curtin University last year, Jason Cowie was given two key objectives by the COO and vice chancellor: make IT a trusted partner, and drive the university's approach to digital transformation.

Since joining the University of Newcastle in 2016, Anthony Molinia has created a modern, robust and sustainable IT infrastructure to meet the current and future needs of the university and create differentiation within the higher education sector.

Kerrie Campbell joined Flinders University in 2017 when it was going through what she describes as a "traumatic" restructure, driven in part by the inability of the vice chancellor to access reliable data about people from existing HR systems.

Jimmy Lee

Over the past two years, property development, furniture, construction and consulting firm, Schiavello Group, has transformed its culture and thinking to become a data-driven organisation.

Over the past two years, City West Water (CWW) has been moving to a ‘best of breed’ technology architecture. A key foundation to this has been the deployment of a strategic integration and automation capability (SIA), consisting of an integration platform, business process management, robotic process automation, and data and analytics technologies.

In January, Healthdirect Australia was asked by the Australian government to set up a helpline as part of its early response to COVID-19 to ensure the public had access to trusted information about the emerging pandemic.

When asked about his biggest career lesson, the former chief information officer at the South Australia Department of Human Services, Rohan Dollar doesn’t mince his words: “The business does not understand how technology can help them. Neither do ICT teams. Both make too many assumptions.”

When asked about his biggest career lesson, the Victorian Department of Health and Human Services’ chief information officer, Dr Steve Hodgkinson, turns to a quote attributed to Canadian hockey player Wayne Gretsky: ‘You miss 100 per cent of the shots you don’t take.’

Coates Hire’s chief information officer, Ben Waterhouse, led his IT team’s move from a traditional waterfall project delivery model to an agile (scrum) framework when it created a new service management application.

Innovation at Sport Integrity Australia is not a single product or capability but rather a human, property and ICT transformation of the entire business..

Between July 2019 and January 2020, every person in Kmart’s technology group across five countries were certified in cloud technologies. In fact, Kmart was the first organisation in the world to be 100 per cent AWS certified, says chief technology officer, Michael Fagan.

In early February, foreseeing the impact of COVID-19 on the healthcare sector across Australia, Angela Coble led an immediate industry response to use of-the-shelf technology so field staff at Johnson & Johnson Medical could connect virtually with surgeons in operating theatres.

Gordon Dunsford joined NSW Police Force in January 2018, moving across from the chief information officer role at WaterNSW. He admits to having preconceived views of law enforcement from Hollywood movies.