In January, Healthdirect Australia was asked by the Australian government to set up a helpline as part of its early response to COVID-19 to ensure the public had access to trusted information about the emerging pandemic.
Stories by Byron Connolly
When Cisco declared a mandatory 'work from home' order for Australia in early March, Julie Canepa's IT team had less than 24 hours to ensure all 1300 staff were able to safely and securely work remotely.
As COVID-19 hit Australian shores, property fund manager, Charter Hall’s technology team had just embarked on a new customer-centered organisational structure and operating model designed to integrate technology expertise and digital thinking with those who consume technology.
Between July 2019 and January 2020, every person in Kmart’s technology group across five countries were certified in cloud technologies. In fact, Kmart was the first organisation in the world to be 100 per cent AWS certified, says chief technology officer, Michael Fagan.
On March 30, Ramsay Health Care's Joondalup Health Campus in Perth accepted 30 COVID-positive patients from the beleaguered cruise ship Artania, with many in a critical condition requiring immediate transfer to the intensive care unit.
When asked about his biggest career lesson, the former chief information officer at the South Australia Department of Human Services, Rohan Dollar doesn’t mince his words: “The business does not understand how technology can help them. Neither do ICT teams. Both make too many assumptions.”
Over the past two years, property development, furniture, construction and consulting firm, Schiavello Group, has transformed its culture and thinking to become a data-driven organisation.
In early February, foreseeing the impact of COVID-19 on the healthcare sector across Australia, Angela Coble led an immediate industry response to use of-the-shelf technology so field staff at Johnson & Johnson Medical could connect virtually with surgeons in operating theatres.
As an aged care provider, IRT has a primary focus on better service delivery and customer experience, says executive general manager of IT, John Vohradsky.
Gordon Dunsford joined NSW Police Force in January 2018, moving across from the chief information officer role at WaterNSW. He admits to having preconceived views of law enforcement from Hollywood movies.
When he joined Curtin University last year, Jason Cowie was given two key objectives by the COO and vice chancellor: make IT a trusted partner, and drive the university's approach to digital transformation.
When leading a large IT and telecoms team in the United Kingdom, Russell Morris learned the power of listening, empathy and being an accessible leader. This is something that has been integral to his leadership style ever since.