Between July 2019 and January 2020, every person in Kmart’s technology group across five countries were certified in cloud technologies. In fact, Kmart was the first organisation in the world to be 100 per cent AWS certified, says chief technology officer, Michael Fagan.
Stories by Byron Connolly
Over the past two years, the technology services function at Southern Cross Austereo has undergone significant and far-reaching modifications thanks to Stephen Haddad’s leadership.
When leading a large IT and telecoms team in the United Kingdom, Russell Morris learned the power of listening, empathy and being an accessible leader. This is something that has been integral to his leadership style ever since.
As COVID-19 hit Australian shores, property fund manager, Charter Hall’s technology team had just embarked on a new customer-centered organisational structure and operating model designed to integrate technology expertise and digital thinking with those who consume technology.
In January, Healthdirect Australia was asked by the Australian government to set up a helpline as part of its early response to COVID-19 to ensure the public had access to trusted information about the emerging pandemic.
Over the past two years, City West Water (CWW) has been moving to a ‘best of breed’ technology architecture. A key foundation to this has been the deployment of a strategic integration and automation capability (SIA), consisting of an integration platform, business process management, robotic process automation, and data and analytics technologies.
As an aged care provider, IRT has a primary focus on better service delivery and customer experience, says executive general manager of IT, John Vohradsky.
Coates Hire’s chief information officer, Ben Waterhouse, led his IT team’s move from a traditional waterfall project delivery model to an agile (scrum) framework when it created a new service management application.
Over the past two years, property development, furniture, construction and consulting firm, Schiavello Group, has transformed its culture and thinking to become a data-driven organisation.
The residential construction industry relies heavily on face-to-face sales to build rapport with its customers by walking them through display homes as they make one of the most significant decisions of the lives.
On March 30, Ramsay Health Care's Joondalup Health Campus in Perth accepted 30 COVID-positive patients from the beleaguered cruise ship Artania, with many in a critical condition requiring immediate transfer to the intensive care unit.
In early February, foreseeing the impact of COVID-19 on the healthcare sector across Australia, Angela Coble led an immediate industry response to use of-the-shelf technology so field staff at Johnson & Johnson Medical could connect virtually with surgeons in operating theatres.
Gordon Dunsford joined NSW Police Force in January 2018, moving across from the chief information officer role at WaterNSW. He admits to having preconceived views of law enforcement from Hollywood movies.
When asked about his biggest career lesson, the Victorian Department of Health and Human Services’ chief information officer, Dr Steve Hodgkinson, turns to a quote attributed to Canadian hockey player Wayne Gretsky: ‘You miss 100 per cent of the shots you don’t take.’
Since early January, Sydney Local Health District found itself on the very front line of the NSW COVID-19 pandemic reponse.