Stories by James Hutchinson

A company's stakeholders can become their advocates, provided IT staff make up a part of the externally facing customer team, according to Haas School of Business professor, Peter Wilton.

The Department of Immigration and Citizenship’s (DIAC) plan to complete its transformational change under the Systems for People program has been delayed due to the Federal election on 21 August.

Building trust is best achieved through finding the right person, and always being honest, according to the Australian Communications and Media Authority's (ACMA) chief information officer, Carsten Larsen.

Amidst the rush to outsource as much IT possible in the enterprise space, one company has bucked the trend.

Despite lacking a medical school a year ago, Macquarie University has become a hub of medical research overnight, with a brand new, state-of-the-art hospital, an advanced school of medicine, and it will soon play host to the global headquarters for Cochlear Limited and a hearing hub for varied deafness societies.

The newly opened Macquarie University Hospital (MUH) may boast a number of Australian firsts in technology, but its IT infrastructure is a "spaghetti" of systems, according to chief information officer (CIO), Geoff Harders.

The Department of Human Services (DHS) has said that it has no interest in making wireless access points in Centrelink offices available for use on public devices.

Australia's bid to host the Square Kilometre Array (SKA) over competitor South Africa will rely on the Federal Government's Regional Backbone Blackspots Program announced last year.

The Australian Competition and Consumer Commission (ACCC) will be able to seek financial penalties of up to $1.1 million for corporations and $220,000 for individuals under new powers coming into effect today.

Microsoft's upcoming Office 2010 suite, due for release to businesses on May 12, is set to introduce several refinements and new features, many of which have already been seen in either the [[Artnid:303632|Technical Preview|Office 2010 preview leaks to Web]] or the [[Artnid:326859|public beta|Review: Office 2010 beta debuts major features]]. While the new version won't look dramatically different from its Ribbon-laced predecessor, Office 2007, there are a few additions that should catch the attention of both small businesses and the enterprise.

QNAP's latest network-attached storage (NAS) devices might not look much different from their predecessors, but there's a lot more power packed underneath the hood. Armed with Intel's latest dual-core Atom processor, the TS-459 Pro Turbo is blazingly fast for a four-bay NAS device and QNAP's latest firmware means it's a competent server for the home and office.

QNAP's TS-659 Pro Turbo NAS packs six drive bays and up to 12 terabytes of storage into a compact, energy-efficient box. Armed with Intel's Atom D510 processor and QNAP's latest firmware, this network-attached storage (NAS) device is a competent server, though its speed is disappointing.

Western Digital's My Book 3.0 is its first external hard drive with a SuperSpeed USB 3.0 interface, making it one of the fastest direct-attached storage devices around. The benefits of the interface are certainly noticeable, though the premium price will deter early adopters.

Synology's DiskStation DS509+ is a great value network-attached storage (NAS) device with five drive bays — letting you store up to 10 terabytes of data, though you'll have to supply your own drives. It offers fast file transfers and a wealth of security and business-focussed features, making the DiskStation DS509+ NAS worthwhile for small to medium businesses.

HP's LaserJet P2035n monochrome laser printer is quick and it lets you print using custom media. However, the cost of its consumables and the lack of automatic duplexing make the asking price unreasonable.